A 99.9% Server Uptime
The major benefit of constructing your very own website hosting system is that you do not need to be worried about compatibility issues – you configure a special set of software applications in such a way so as to work with a given set of hardware elements. The end result is something considerably more solid and dependable, because there are less potential risks of failure. We have built our cloud hosting platform using time–proven hardware components together with a seriously modified version of Security–Enhanced Linux so as to create a completely secure environment for your personal web sites.
Because of this, with each of our website hosting plans packages we offer a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
Other than our cloud hosting system, we’ve also built our very own internal network in all our datacenters. Everything is based on top–notch hardware parts made by Juniper. Additionally, on each router, we have put a firewall with a sophisticated algorithm to help filter all shady requests.
Because of this, in each of our datacenters – in our US located datacenter, in our UK located datacenter, in our FI located datacenter, in our Eastern Europe located datacenter and in our AU located datacenter, you can enjoy a 99.9% network uptime guarantee. And this guarantee applies to all hosting services in each and every datacenter.
A 30–Day Money–Back Guarantee
Regardless of the fact that we have done our best to curtail all potential risks with our cloud hosting packages and irrespective of the fact that we provide exceptional tech support, there are times when the client is simply not content with what we are offering. Or he wants to upgrade to a more robust web hosting service, like a VPS server or a dedicated server.
That is the reason why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you’re not fully satisfied, we will give you a refund.
24/7 Technical Support
In case you operate a web hosting company, your support engineers are very important. For this reason, we’ve conscientiously hand–picked a highly trained group of technical support engineers, each with many years of experience behind his back. With their help, we offer 24x7 support with all our hosting services.
And not only that, we offer a 1–hour response time guarantee. All customer service questions are replied to within one hour and our average response time is below twenty minutes!