Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • The Help Center section built into our Web Hosting Control Panel features a selection of help articles and regularly asked questions. Aimed toward fixing any common issue that you might possibly stumble upon, they are compiled by our support team of expert technicians.

  • Top quality support service

  • How–To Video Clips

  • If you prefer to see how an action is carried out or how a problem is addressed, instead of just reading about it, take a look at our compilation of educational video tutorials. They address many different topics and will help you swiftly find your way around the Web Hosting Control Panel.

  • Intuitive help center

  • A Sixty–Minute Support Ticket Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24–7–365 customer support service and include a one–hour ticket response guarantee. Our proficient technicians will be online day and night and will sort out any issue that you might encounter within maximum 1 hour after the client support ticket submission. In most cases, a response will be provided to you within 20 minutes.