1 hour ticket response
We are dedicated to supplying a prompt and proper solution to each client support ticket posted by a user. Our competent client support staff representatives will examine your inquiry and will think of the best option. We offer a 1–hour response time guarantee for all customer support tickets. Actually, our average customer support ticket response time has proven to be twenty minutes.
A Top–Quality Customer Service
We have a team of web hosting support professionals who will be happy to respond to all your inquiries whenever you need support. Almost all our help desk team representatives have lots of years of experience in the website hosting plans field, which suggests that you can always rely on rapid and accurate answers to your inquiries.
An Intuitive Help Center
Included in the Web Hosting Control Panel is an intuitive Help Center, which includes different sources of information. You can browse through a routinely updated knowledgebase featuring web hosting account administration articles and web site administration articles, check the step–by–step video tutorials or have a gaze at our F.A.Q. archive.