A 1–hour Ticket Reply Guarantee
Our customer help Dept is on–line 24x7 to take care of every one of your support requests. Every ticket you submit to us shall be addressed within maximum sixty minutes. If your issue demands some help from an administrator, we will send the ticket to the technician in charge and will notify you that the case is under control.
Top–quality Technical Support Service
We provide you with 7 days a week customer help and support via a lightning fast ticket program included in your Control Panel. You can easily e–mail us whenever you want about any of the programs that come pre–configured on the virtual server, such as the selected Linux OS, the server management panel and our custom made Web Hosting Control Panel.
An Informative Help Zone
Each section of the Web Hosting Control Panel that comes without charge with your VPS includes an internal article base. You will find an array of thorough how–to content articles and a number of step–by–step video classes that demonstrate all the essential web site control jobs. You can access them by clicking on the Help or Video keys in the top right part of each Control Panel section.