Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user help staff is qualified to efficiently address all our website hosting plans customers’ problems and help inquiries. Via our ticketing system, you will be able to post your issue and a support team fellow member will, no doubt go back to to you in less than maximum sixty minutes. Actually, practice has shown that the general response period is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us any time required. Our crew of specialists will be online for you 24x7x365 to respond to all of your enquiries and to fix any matter you will have. You can easily open a help support ticket from the Axeleron Hosting Web Hosting Control Panel or drop an email message any moment. Furthermore, on working days, you’ll be able to call us or use the online chatting alternative.

  • Intuitive help center

  • An Intuitive Help Section

  • Axeleron Hosting has built–in a broad practical knowledge base into the Control Panel to help you get hold of effective step–by–step details whenever you want. Each part of the Control Panel possesses its own contextual support area offering a list of how–to articles. We have also made educational videos to ensure that you get a much better idea of exactly how to perform any given job.