Extensive Online Documentation in Website Hosting
If you’ve purchased your very first website hosting plan through our company or have transferred your site over to us, you’ll become familiar with our platform and our in-house developed Hepsia hosting Control Panel very quickly thanks to the fact that we have prepared a thorough online knowledge base where you can find all the info that you’ll ever need – both general info with regard to the web hosting service as a whole and more concrete info about the different features that you can use and the complications that you can come across. The articles are located in two places. The whole article collection can be accessed via the Help section of the Control Panel. You can access articles that are dedicated to the different features in each section of the Control Panel as well. You can find out how to accomplish more or less everything, from creating an .htaccess configuration file to managing an electronic mailing list, and all the articles include thorough instructions, so you will never become baffled because of an ambiguous text. Surely, if you chance upon a more specific problem and you’re unable to find anything about it in our knowledge base, you can touch base with our help desk support team members 24-7-365.
Extensive Online Documentation in Semi-dedicated Servers
We have prepared an exhaustive knowledge base for all our current and future clients, so in case you order a semi-dedicated server plan through us, you will be able to find any information that you are searching for at any moment. We have a ton of educational articles, which will help you better understand what is happening in your semi-dedicated server account – "What is PHP?" and "What are file access permissions?" are merely two instances. Our elaborate guides will help you do anything you want – extract the contents of an archive, import a database, forward a domain name, etc. Besides, we’ve also got troubleshooting instructions, which will enable you to discover what spurs a certain problem and the possible solutions for it. If you are not able to send e-mails or your domain name returns an HTTP 500 error message, for instance, you can refer to our knowledge base and correct the problem momentarily. You can access the articles through any section of the Control Panel, as well as through the all-encompassing Help section.