When you get your own server, you shall have more flexibility as to what you'll be able to install and run compared to a shared Internet hosting account. With a shared service, you've got access just to your own account, thus you are not able to install server-side software. Although this is not an issue for most script-driven apps, there are some which have certain requirements and need certain software to be present on the hosting server either for some additional functions or for them to work at all. In case you have practical experience, you won't have any issues to run the hosting server, but if you don't, you may simply not have the competencies to handle everything and use the script apps you want. If this is the case, you'll be able to use our Installation & Troubleshooting upgrade, so our system administrators can arrange everything for you and aid you with any issues that you could encounter.

Installation and Troubleshooting in VPS Servers

The upgrade can be acquired for any of the VPS server packages regardless of the OS and Control Panel you have chosen or the task that you need to be performed as our admins will help you with anything associated with the software on the server. This includes, but is not limited to, installing third-party applications, setting up server options, troubleshooting scripts if they do not function efficiently, and so on. The upgrade features one hour of work and if a certain task requires less time, the remaining minutes shall be available for the future and shall be listed in the virtual private server billing CP. You'll be able to use the Installation & Troubleshooting service either as an independent upgrade or as an addition to the Managed Services upgrade, which includes thirty minutes of custom work on your server. That way, you could work on your websites without worrying that you won't be able to use some application or losing time on technical issues.

Installation and Troubleshooting in Dedicated Servers

The upgrade is available with all of our dedicated web hosting plans and as long as you add it, our experienced administrators will be able to help you with everything on your server. This includes installing any third-party software which you might want to use on the machine and troubleshooting any script which functions inadequately or doesn't run at all. Our upgrade includes one hour of work and in case a specific task is not very time-consuming, we shall add the remaining time to your account. You will be able to discover how many minutes are left in your billing CP and use them anytime you require help again. The Installation & Troubleshooting upgrade could be ordered at any moment, so in the event that you require something to be installed in the very beginning, you could add it to your order during the sign up procedure, while if you require support later, you can add it from the hosting server billing area. Half an hour of custom work are included in our Managed Services pack too, but if you need additional work to be done on the server, the Installation & Troubleshooting upgrade will be a guarantee that your apps will be installed and set up in the very best possible way.