Live Chat Support in Website Hosting
As we believe that numerous issues are often resolved if you talk with a live person, we offer a live chat service for all our potential and existing customers. Our chat is online every single day and our customer support agents will help you with a wide range of questions and issues. In case you are not our customer yet, you're able to learn more about our website hosting packages and the web hosting environment in general so as to be certain that your websites will work properly on our servers. If you already have an account and you have some questions or you experience any kind of problems with any of our services, you can get in touch with us through the live chat and we will supply you with the needed info or help you troubleshoot the problem. You will need to open a trouble ticket for specific issues that require longer time or the assistance of a sysadmin, but for the majority of standard problems you'll receive help on the spot.
Live Chat Support in Semi-dedicated Servers
We provide live chat support that is available to all of our future and active clients. If you're searching for a new hosting account, you are able to chat in real time to one of our representatives and receive more details about our semi-dedicated hosting plans so as to pick the right package for your web sites. If you already have an account with us, we can support you in a timely manner with billing, general and 1st level techmatters. Though in certain cases you'll have to open a support ticket as there're problems that can't be resolved on the live chat, we will help you with lots of standard tasks, for example installing an e-mail account in an email client or forwarding one domain name to another. In this way, you will enjoy timely support and you'll save time and effort.