If you've ever had a website hosting account before or you have dealt with any other kind of online service, you are probably aware from your personal experience that for some things it is better to talk to a live person on the telephone rather than exchange support tickets or e-mail messages. If you want to find out more about a particular service before you decide to buy it or in case something small should be done, for instance, it is really easier and a lot faster to do it real-time. If you're given the option to contact representatives by phone, it is also very likely that you're working with an actual web hosting supplier, not a reseller. The level of support that you can get on the telephone may differ between different suppliers - from very general matters to expert technical support. Typically the majority of suppliers supply pre-sales assistance and 1st level telephone support, while more complex technical issues are managed via e-mail and tickets.

Phone Support in Website Hosting

Our website hosting plans come with telephone support 14 hours a day even on official holidays, so if you do not have an account yet, you will be able to phone us and find out more about our services or if we will meet the system requirements for your web sites. For your convenience, we have local telephone lines in the U.S.A., the United Kingdom and Australia, so that you're able to call the telephone number that is closer to you. In case you're a current customer, we can assist you promptly with any kind of general and billing issues and with various tech issues so as to save you time and efforts - we are aware of the fact that in some cases it is much easier consult with a live person so as to get things done immediately. Certainly, some problems cannot be managed on the telephone, so if this is the case you will have to employ our ticketing system.

Phone Support in Semi-dedicated Servers

We offer live phone support 14 hours a day as part of the support services for each semi-dedicated server package that we provide. Considering that some issues are more difficult and time-consuming, you will need to open a support ticket if you come across such a problem, still for all your billing, general or small-scale tech issues you can always phone us and we will help you immediately to save you the time you will have to spend on creating a ticket. Even if you don't have an account yet, you'll be able to find out whether you can host your sites on our innovative cloud platform or you will be able to get any other general info on our semi-dedicated solutions. We have local phone numbers in the United States of America, the United Kingdom and Australia plus a global number, so you can call the one which is nearer to your region.