Service Uptime Guarantee in Website Hosting
If you get a website hosting plan through our company, we guarantee that your Internet sites are going to be operational at least 99.9% of the time. We've practically eradicated the server downtime by using a sophisticated cloud hosting platform where independent groups of servers deal with every portion of the overall service - files, databases, emails, etc. In this way, should there be a problem with a web server, the other web servers within the cluster will simply take over and your websites will not be affected the slightest bit. To prevent any infrastructure issues, we additionally have diesel-powered backup generators and a few independent Internet providers. Knowledgeable administrators keep tabs on the servers 24/7 to sort out any software problems that may appear while software and hardware firewalls shall prevent DDoS attacks against the servers.
Service Uptime Guarantee in Semi-dedicated Servers
Our semi-dedicated server plans come with a 99.9% uptime warranty. In fact, you won't notice any downtime or service interruptions at all due to the fact that we employ an innovative cloud platform and rather than managing everything on one web server as most providers do, we have different clusters of web servers that manage every single service - files, email messages, CP, databases, and so on. We've got a customized load-balancing system, so our website hosting service is far more stable compared with what you'd usually find available on the market. To ensure that nothing will disrupt the work of your sites, our web server facilities have diesel powered backup generators and a number of separate Internet providers. We've got software and hardware firewalls to stop DDoS attacks and staff watching the web servers 24/7 to handle any software issue that may appear.
Service Uptime Guarantee in VPS Servers
If you acquire a Virtual Private Server from us, we warrant that the physical hosting server your account is set up on is going to be working a minimum of 99.9% of the time. While we are unable to control what you do with the VPS and what you install on it, we'll make certain that the main server will work 24/7 with no interruptions. Our facilities have a number of Internet providers and backup generators to ensure the uninterrupted work of all web servers placed there. If there is a problem with any virtual server on the physical one, we've got a group of qualified admins to resolve it in a very timely manner and to ensure that the other VPS server accounts on that web server won't be affected. We use only new, carefully tested hardware components for all the servers in which new virtual accounts are created.
Service Uptime Guarantee in Dedicated Servers
All of our dedicated solutions include a 99.9% hosting server and network uptime guarantee and maintenance procedures are included in the other .01% of the time. We test every single server thoroughly before we hand it over to the customer and we work with new hardware components to prevent any chance of hardware troubles. Any unpredicted software problems can be resolved promptly by our system administrators as they monitor all hosting servers 24/7. To prevent infrastructural complications, our data center facility in the downtown area of Chicago uses powerful diesel backup generators, while the online connectivity to the web servers is ensured by redundant fiber lines from various backbone Internet providers. To be on the safe side, we have software and hardware firewalls, so even if your sites are flooded, we can take action immediately and filter the undesired traffic before it reaches your dedicated server and interrupts the proper functioning of your web sites.